FAQ

Please browse the most frequently asked questions below. If your question isn't answered below, you can go here for help.

Question: I've heard about a salt lamp recall. Are your lamps part of that?

Answer: Absolutely not. The recall you've heard of affected a very specific brand of salt lamp sold within a very specific store, and does not affect the vast majority of salt lamps on the market -- and certainly not ours!

Question: Are Super Magical salt lamps really made of salt?

Answer: Yes! Our lamps are made from genuine Himalayan salt on a wooden base, with plastic electrical components.

Question: Is the salt safe to eat?

Answer: No. Please note there are different grades of Himalayan salt. The salt from which your lamp is constructed is NOT food-grade, and ingesting it is NOT RECOMMENDED!

Question: My lamp was damaged during shipment. Can you help?

Answer: Absolutely. If your lamp was purchased through and fulfilled by Amazon, you can request a replacement or refund directly through them. If your Supermagical salt lamp was purchased on this site, please fill out our help form and we'll get back to you asap!